Terms of service
JT Plushies LLC — Terms of Service
Last Updated: October 21, 2026
Welcome to JT Plushies! These Terms of Service govern your use of our website, jtplushies.com, and purchases made through our online store.
By accessing our website or placing an order, you agree to these terms, subject to applicable consumer protection laws.
1. About Our Business
JT Plushies LLC is a Puerto Rico-based retailer specializing in plushies, collectibles, trading card games, toys, and related merchandise.
Website: https://jtplushies.com
Contact Email: jose@jtplushies.com
2. Online Store Terms
By using our website, you agree to provide accurate information when placing orders.
You may not use our website or products for unlawful purposes, engage in fraudulent transactions, or interfere with the website's security or operation.
3. Products and Availability
We make reasonable efforts to provide accurate product descriptions, photographs, and pricing.
Product availability may change without notice.
Colors and packaging may vary slightly from photographs due to manufacturing differences or display settings.
If an item becomes unavailable after an order is placed, we will contact you and offer an appropriate resolution, including a refund when required.
4. Pricing and Payments
All prices are displayed in United States dollars (USD).
Applicable taxes and shipping charges will be disclosed during checkout before an order is submitted.
We reserve the right to correct pricing errors. If an error affects an order already placed, we will contact the customer before proceeding and provide appropriate options, including cancellation and a refund.
Payments are processed through the payment methods available at checkout.
5. Orders and Cancellations
Customers are responsible for reviewing their orders before completing checkout.
Orders may be canceled before processing or shipment when possible.
Once an order has shipped, cancellation requests will be handled according to our Return & Refund Policy and applicable law.
JT Plushies LLC may decline or cancel orders involving suspected fraud, unavailable inventory, or other legitimate reasons, subject to applicable law. Payments collected for canceled orders will be refunded as appropriate.
6. Preorders
Certain products may be offered for preorder before their official release dates.
Release dates are estimates and may change because of manufacturers, distributors, or circumstances outside our control.
Any special preorder payment or cancellation conditions will be disclosed before purchase.
Preorders remain subject to our Return & Refund Policy and applicable consumer protection laws.
7. Shipping and Delivery
We ship to Puerto Rico and all 50 U.S. states.
Shipping methods, charges, processing times, and estimated delivery periods are explained in our Shipping Policy.
Free standard shipping is available on eligible orders of $50 or more, after discounts and before taxes.
Delivery estimates are not guarantees unless expressly stated otherwise.
8. Returns and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Eligible voluntary returns generally must be requested within seven calendar days of delivery and meet the conditions described in that policy.
Nothing in these terms limits customers' rights concerning defective, damaged, incorrectly described, or otherwise nonconforming merchandise under applicable law.
9. Intellectual Property
Our website content, original designs, branding, photographs, and other materials owned by JT Plushies LLC are protected by applicable intellectual property laws.
Our original SquishyDino characters and related artwork may not be reproduced or commercially used without authorization.
Third-party trademarks, characters, and intellectual property remain the property of their respective owners.
10. Third-Party Services
Our website operates using Shopify and may include third-party payment processors, shipping providers, and other services.
These services may be governed by their own terms and privacy policies.
JT Plushies LLC is not responsible for independent third-party websites or services beyond its legal obligations.
11. Website Availability
We strive to maintain a secure and functional website.
However, occasional interruptions, maintenance, or technical issues may occur.
We do not guarantee uninterrupted website availability.
12. Limitation of Liability
To the extent permitted by applicable law, JT Plushies LLC is not responsible for losses arising solely from circumstances outside its reasonable control.
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded, including applicable consumer rights and remedies.
13. Privacy
Personal information collected through our website is handled according to our Privacy Policy.
Customers should review that policy to understand how their information is collected, used, and protected.
14. Changes to These Terms
We may update these Terms of Service periodically.
Updated terms will be published on our website with a revised effective date.
Changes will not retroactively eliminate rights or obligations arising from completed purchases where prohibited by law.
15. Governing Law
These Terms of Service are governed by the applicable laws of Puerto Rico and the United States, without limiting any mandatory consumer protections.
16. Contact Information
For questions regarding these Terms of Service, please contact:
JT Plushies LLC
Puerto Rico, United States
Email: jose@jtplushies.com
Website: https://jtplushies.com